Terms of Service

Acceptance of Terms

By accessing and using Nuxy Platform ("the Platform", "the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these terms, you must not use our service.

Company Information

• Name: Nuxy Platform
• Address: [Company physical address]
• Contact email: legal@nuxy.com
• Phone: [Contact number]
• Website: https://nuxyapp.com

Definitions

• "User" refers to any person who accesses or uses the Platform
• "Content" includes evaluations, comments, photos and any shared information
• "Service" refers to the Nuxy platform and all its functionalities
• "AI" refers to the artificial intelligence algorithms used

What is Nuxy?

Nuxy is a profile evaluation platform that combines artificial intelligence with human analysis to create a comprehensive system for relationship compatibility and evaluation.

Main Features

• Profile Evaluation: Rating system with multiple contexts
• Artificial Intelligence: Compatibility and analysis algorithms
• Social Network System: Real-time comments and feedback
• Profile Management: Creation and administration of personal profiles

Evaluation Contexts

• Romantic: Romantic relationships
• Friendship: Platonic connections
• Professional: Professional relationships
• Family: Family dynamics
• Non-Binary: Non-traditional relationships

Minimum Age

• Requirement: You must be at least 18 years old
• Verification: Date of birth required upon registration
• Responsibility: You are responsible for the accuracy of information

Legal Capacity

• Competence: You must have legal capacity to enter into contracts
• Restrictions: You cannot use the service if prohibited by law
• Representation: If representing a company, you must have authorization

Truthful Information

• Accuracy: All information provided must be truthful
• Updates: You must keep information updated
• Verification: We may request identity verification

Registration Process

• Required information: Email, password, date of birth
• Verification: Email verification code
• Terms: Acceptance of these terms and privacy policy
• Completeness: You must complete the entire registration process

Account Responsibilities

• Security: You are responsible for maintaining your account security
• Password: You must use a secure and unique password
• Access: You must not share credentials with third parties
• Notification: You must immediately notify any unauthorized use

Multiple Accounts

• Prohibited: You cannot create multiple accounts
• Detection: We may detect and suspend duplicate accounts
• Consequences: Suspension of all related accounts

Permitted Use

• Personal: Only for personal and non-commercial use
• Legal: In accordance with all applicable laws
• Respectful: With respect towards other users
• Constructive: To improve relationships and connections

Prohibited Use

• Illegal: Any illegal or fraudulent activity
• Abusive: Harassment, intimidation or offensive behavior
• Commercial: Commercial use without express authorization
• Technical: Attempting to hack, modify or interfere with the service

Prohibited Content

• Inappropriate: Sexual, violent or offensive content
• False: False or misleading information
• Infringement: Violation of intellectual property rights
• Spam: Unsolicited promotional content

Profile Evaluations

• Objectivity: Evaluations must be honest and constructive
• Respect: Do not include offensive or discriminatory comments
• Accuracy: Based on real experiences and observations
• Privacy: Respect the privacy of evaluated persons

Content Ownership

• Your evaluations: You retain rights to your evaluations
• License: You grant us license to use content on the platform
• Other users: You respect other users' rights
• Platform: You respect our intellectual property rights

Content Moderation

• Review: We may review content before publishing
• Removal: We may remove content that violates these terms
• Suspension: We may suspend accounts for repeated violations
• Appeal: You can appeal moderation decisions

AI Algorithms

• Functionality: Algorithms analyze patterns and generate insights
• Limitations: AI is a support tool, not an absolute truth
• Accuracy: We do not guarantee absolute accuracy of predictions
• Improvement: Algorithms continuously improve with more data

Use of Data for AI

• Analysis: We use aggregated data to improve algorithms
• Anonymization: Data is anonymized before analysis
• Consent: Your use of the service implies consent for this use
• Privacy: We maintain individual privacy

AI Limitations

• Not predictive: We do not guarantee specific results
• Subjective: Human evaluations remain important
• Evolutionary: Algorithms may change and improve
• Responsibility: You are responsible for your AI-based decisions

Freemium Model

• Free version: 1 evaluation per month
• Premium version: 5 evaluations per month
• Price: $9.99 USD per month
• Cancellation: You can cancel at any time

Payment Processing

• Methods: Credit cards, PayPal, other available methods
• Security: We use secure payment processors
• Billing: Monthly recurring billing
• Taxes: Taxes apply according to your location

Refund Policy

• Period: 7 days from purchase
• Conditions: For unused services
• Process: Contact support to request refund
• Time: Processing within 5-10 business days

Premium Service Suspension

• Failed payment: Services suspended until payment
• Violation: Suspension for violation of terms
• Cancellation: Access until end of paid period
• Reactivation: You can reactivate at any time

Data Protection

• Encryption: Data protected with encryption
• Access: Only authorized personnel access data
• Storage: Data stored on secure servers
• Transmission: Encrypted communications

Sharing Information

• Evaluations: Information necessary for evaluations
• Profiles: Public data according to privacy settings
• Third parties: Only with necessary service providers
• Legal: When required by law

Your Rights

• Access: You can access your data
• Correction: You can correct inaccurate information
• Deletion: You can request data deletion
• Portability: You can export your data

Service Limitations

• Availability: We do not guarantee 24/7 availability
• Accuracy: We do not guarantee absolute accuracy of evaluations
• Results: We do not guarantee specific results
• Compatibility: We do not guarantee compatibility with all devices

Disclaimer of Liability

• Use: Service is provided "as is"
• Damages: We are not responsible for indirect damages
• Third parties: We are not responsible for third-party actions
• Consequences: We are not responsible for evaluation consequences

Limitation of Liability

• Maximum amount: Liability limited to amount paid
• Exclusions: We exclude punitive and consequential damages
• Jurisdiction: According to applicable laws in your jurisdiction
• Time: Claims must be filed within 1 year

Account Suspension

• Violation: For violation of these terms
• Abuse: For abusive behavior towards other users
• Illegal: For illegal activities
• Technical: For technical or security issues

Termination by User

• Voluntary: You can delete your account at any time
• Process: Contact support or use deletion function
• Data: Data deleted according to privacy policy
• Reactivation: We do not guarantee reactivation of deleted accounts

Termination by Company

• Violation: For serious or repeated violation of terms
• Illegal: For illegal activities
• Abuse: For service abuse
• Technical: For technical or security reasons

Effects of Termination

• Access: Immediate loss of service access
• Data: Data deleted according to privacy policy
• Payments: No refunds for unused services
• Responsibilities: You maintain responsibilities for previous actions

Service Changes

• Improvements: We may improve and update the service
• New features: We may add new features
• Modifications: We may modify existing features
• Removal: We may remove obsolete features

Change Notification

• Notice: We will notify you about significant changes
• Time: With at least 30 days advance notice
• Methods: Email, in-app notification, or website
• Continuity: Continued use implies acceptance

Terms Changes

• Updates: We may update these terms
• Notification: We will notify you about changes
• Acceptance: Continued use implies acceptance
• Disagreement: You can terminate your account if you disagree

Support Channels

• Email: support@nuxy.com
• Chat: Live chat in the application
• Phone: [Support number]
• Hours: Monday to Friday, 9:00-18:00

Response Times

• General: 24-48 hours
• Urgent: 4-8 hours
• Critical: 1-2 hours
• Premium: Priority response

Official Communications

• Email: We will use your registered email
• Application: In-app notifications
• Website: Website notices
• Updates: About important changes

Applicable Law

• Jurisdiction: [Applicable jurisdiction]
• Law: [Applicable law]
• Courts: [Competent courts]
• Language: English (official version)

Dispute Resolution

• Negotiation: First we try to resolve by negotiation
• Mediation: We may use mediation if necessary
• Arbitration: For major disputes, binding arbitration
• Courts: As a last resort, competent courts

Legal Compliance

• Local laws: We comply with applicable local laws
• Regulations: We comply with privacy regulations
• Authorities: We cooperate with competent authorities
• Reports: We report illegal activities when required

Force Majeure

• Events: We are not responsible for events beyond our control
• Examples: Natural disasters, wars, pandemics
• Suspension: We may suspend services temporarily
• Notification: We will notify you about prolonged suspensions

Agreement Integrity

• Complete: These terms constitute the complete agreement
• Modifications: Only written modifications
• Severability: If one part is invalid, the rest remains
• Waiver: Failure to exercise rights does not constitute waiver

Assignment

• Transfer: You cannot transfer your rights without consent
• Company: We may transfer our rights and obligations
• Notification: We will notify you about transfers
• Continuity: Terms continue to apply

Language

• Official version: English
• Translations: Translations are for reference only
• Conflicts: In case of conflict, English version prevails
• Interpretation: Interpretation according to applicable laws

Legal Contact

• Email: legal@nuxy.com
• Address: [Legal address]
• Phone: [Legal number]
• Hours: Monday to Friday, 9:00-18:00

Version History

• v1.0.0: October 2025 - Current version
• v0.0.3: September 2025 - Complete evaluation system
• v0.0.2: August 2025 - AI launch
• v0.0.1: July 2025 - Initial version

Upcoming Updates

• Notification: We will notify you about updates
• Time: With at least 30 days advance notice
• Changes: We will document all changes
• Acceptance: Continued use implies acceptance